Residents of Wute Zone are living through a communication nightmare following the persistent unavailability of network connection services in the area.
For months, the communities in Wute Zone in the Akatsi South constituency of the Volta region home to an estimated 10000 residents, has been plunged into what many describe as a digital blackout, with mobile network services either completely absent or frustratingly unstable. Calls fail without warning, text messages remain undelivered for hours, and internet access has virtually disappeared.
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Residents say the situation has turned everyday life into a struggle.
“You can’t make a simple phone call unless you climb a hill or walk several kilometres,” a trader told Awakenews. “Sometimes we raise our phones in the air like we’re praying for network.”
Business activities have been severely disrupted. Mobile money vendors are idle, traders cannot receive payments, and customers are turning away in frustration. Shop owners report losses running into thousands of cedis as digital transactions now the backbone of local commerce have become impossible.
The health and safety implications are even more alarming. In emergencies, residents are unable to call relatives, ambulances, or security services. Pregnant women, the elderly, and persons with chronic illnesses are said to be particularly at risk.
Students in the area are also bearing the brunt. With online learning resources and research now a key part of education, pupils and tertiary students in Wute Zone are effectively cut off from academic support, putting them at a disadvantage compared to their peers elsewhere.
Investigations by Awake News further reveal that residents have repeatedly complained to network service providers, yet no lasting solution has been provided. While some telecom companies cite “technical challenges,” residents argue that the community has been neglected and ignored.
Mr. Japhet Festus Gbede, one of the Assemblymembers in the Area warn that if the situation persists, communities in Wute Zone risks being completely isolated from economic opportunities, digital services, and essential communication in an increasingly connected world.
Residents are therefore calling on telecommunication companies, the National Communications Authority (NCA), and relevant government agencies to treat the issue with urgency and restore reliable network connectivity to the area.
